What you need to know

Our pre-read

Pick-up information

We are looking forward to meeting you. Standard pick-up time is 15:00 hours, if we already haven’t agreed on another time. If you are running late or need to get in touch with us, you can call us at +47 24 07 74 40 or chat with us from the webpage. 


The kitchen will include

Clean beddings are included in the car.

Our standard check-in time is at 15:00 if nothing else is agreed. We will meet you at the arrival hall at the airport, just after you pass the customs area.

Important information about you campervan

On this page you will find important information about contact info, gas, electricity, water, parking/camping, information about closed roads, what to do in case of engine issues, and what to do in case of an accident.

Important contact information
Guest service Cabin Campers: +47 24 077 440

Emergency contact numbers in Norway:
Medical: 113   |   Police: 112   |   Fire: 110

Roadside assistance provided by our insurance company – please call us for the arrangment. 


Returning at Oslo city centre location: Please park at our check out area located on our parking lot upstairs. Remember to park at the left side of the parking sign, back in and use the backrow if it’s free so we can ensure that it’s room for everyone coming back.
Key drop: We have a key drop located down at the check in doore if we should not be present when returning. 
Returning at Oslo Aiport: Please park the van at parking lot named “P2” and leave us a message in the chat or Whatsapp about your specific location at P2.
Note! Remember to lock the van before leaving it.

To do before campervan return

Important to remember when handing in: 

  • If you have not paid for cleaning service the car shall be delivered clean outside and inside.
  • Recommended places to clean, fuel or charge up before returning: Oslo: Circle K Brynseng (ØSTENSJØVEIEN 32, OSLO)
  • Please remove all bedding. 
  • We appreciate that kitchenware that have been in use are delivered washed and clean.
  • Refrigerator must be completely empty. 
  • Our VW Crafters and VW Transporters shall be delivered with a full tank of diesel and our VW ID Buzz shall be delivered with minimum 80% battery  – as it was when you checked in.
  • Remember to bring your own belongings.
  • Remember to turn of the main switch in the back and turn off the gas before leaving the car.